Frequently Asked Questions
Is it better to repair or replace my equipment?
Every situation is different. We’ll provide an honest assessment and an estimate so you can decide whether repair or replacement makes more sense. Many five‑year‑old TVs and computers can be repaired for less than the cost of new equipment.
Why should I pay when the manufacturer should cover it?
Manufacturer warranties vary. If your device is out of warranty, we can help you determine whether an extended warranty applies. We work with major warranty companies and can often secure coverage you didn’t know you had.
What products do you service?
Exicomm is your one‑stop shop for electronics, computers, networks, home theater systems and video surveillance. You don’t need to call different companies for different products – we do it all.
How long will the repair take?
Repair time depends on parts availability and complexity, but we’ll explain the process from start to finish. Our goal is to minimize downtime so you don’t miss that big game or important meeting.
Do you offer payment options?
Yes. We want to make repair easy. If you need payment arrangements, we’re happy to work with you so you can get your equipment back and pay on terms that fit your budget.